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| FREE TCharm® Catalog/Brochure Get yours today! |
The Treasure is within your heart
| Return Policy and Other Info |
Return Policy -- 100% Complete Satisfaction
We want you to be completely satisfied and happy with your purchase. All items
are returnable within thirty (30) days of receipt if not completely 100% satisfied for any reason.
Please return items in their original packaging along with a copy of the invoice and a return
authorization number. To receive an RMA (Return Merchandise Authorization) number, call or
e-mail us at returns@tcharmjewelry.com--please provide your invoice number, name and
address.
Any unauthorized returns, special orders, or merchandise altered/damaged in any way will not be
accepted. Please notify DeLyn Enterprises, LLC within 24 hours of receipt if any items are
damaged or missing from your order.
Back Orders
We do our best to keep all of our items in stock for immediate delivery, however back orders do
occur. Your back ordered items will ship out US Mail as soon as they come into stock with no
additional shipping charges. If you do not receive your backorder within 45 days, please re-order
the product. There are no back orders on 'Limited Edition' items. Please e-mail or call us if you
do not wish to keep your items on backorder.
Product Variation/Substitution
DeLyn Enterprises, LLC & TCharm® reserves the right to substitute material based on the
availability of findings, gem stones and crystals. We will maintain the same make up and value
of the item ordered which will closely resemble that product. If for any reason you are not
satisfied with the substituted item, please return the product in its original packaging for a full
refund (less shipping and handling). See our return policy above.
Copyright/Trademark
DeLyn Enterprises, LLC and TCharm®, prohibits the use of all images and photographs. Any
unauthorized use of these images and photographs displayed on this website may violate
trademark and copyright laws.
TCharm® is a registered trademark of Lynn Brown, DeLyn Enterprises, LLC.
Daniel Swarovski, Swarovski, the Swarovski swan and the Swarovski logo as well as Swarovski's
product labels are protected trademarks or trade names of Swarovski AG.
We want you to be completely satisfied and happy with your purchase. All items
are returnable within thirty (30) days of receipt if not completely 100% satisfied for any reason.
Please return items in their original packaging along with a copy of the invoice and a return
authorization number. To receive an RMA (Return Merchandise Authorization) number, call or
e-mail us at returns@tcharmjewelry.com--please provide your invoice number, name and
address.
Any unauthorized returns, special orders, or merchandise altered/damaged in any way will not be
accepted. Please notify DeLyn Enterprises, LLC within 24 hours of receipt if any items are
damaged or missing from your order.
Back Orders
We do our best to keep all of our items in stock for immediate delivery, however back orders do
occur. Your back ordered items will ship out US Mail as soon as they come into stock with no
additional shipping charges. If you do not receive your backorder within 45 days, please re-order
the product. There are no back orders on 'Limited Edition' items. Please e-mail or call us if you
do not wish to keep your items on backorder.
Product Variation/Substitution
DeLyn Enterprises, LLC & TCharm® reserves the right to substitute material based on the
availability of findings, gem stones and crystals. We will maintain the same make up and value
of the item ordered which will closely resemble that product. If for any reason you are not
satisfied with the substituted item, please return the product in its original packaging for a full
refund (less shipping and handling). See our return policy above.
Copyright/Trademark
DeLyn Enterprises, LLC and TCharm®, prohibits the use of all images and photographs. Any
unauthorized use of these images and photographs displayed on this website may violate
trademark and copyright laws.
TCharm® is a registered trademark of Lynn Brown, DeLyn Enterprises, LLC.
Daniel Swarovski, Swarovski, the Swarovski swan and the Swarovski logo as well as Swarovski's
product labels are protected trademarks or trade names of Swarovski AG.
| Have a wedding or other event coming up? Ask us how we can customize TCharm® Jewelry for you! |
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Copyright © 2007-2008 DeLyn Enterprises, LLC
