FREE shipping on orders $50 or more

FREE USPS Priority Shipping

When you place a minimum product order of $50.00 or more, select USPS Priority Mail in the shopping cart
during checkout for FREE shipping within the continental United States.

Some products may require a minimum order quantity
Most domestic orders are shipped within 48 hours via USPS First Class Mail, Priority Mail or UPS
Please email us with your name & mailing address for a FREE Catalog/Brochure
Complete details are below

How to Order

There are 3 ways to order:

1. Use our secure online shopping cart (see "Secure Shopping" below)
2. Fax orders to (805) 226-8657 (printable order form)
3. Mail orders to: DeLyn Enterprises P.O. Box 217 Paso Robles, CA 93447

Terms of Sale

Visa, MasterCard, Discover and American Express are accepted. We also accept debit or check cards
with a Visa or Master Card logo. (Please note: For first time orders, your credit card billing address must
be the same as the 'Ship To' address)

Pre-pay with a bank money order or personal check. Please call for shipping costs, or estimate about
10% for orders over 2 lbs. A refund will be issued for any over estimations made on shipping. Please
allow 10 business days for money orders or personal checks to clear before we ship your order.

We do not ship C.O.D.

Once your order has been submitted, we cannot make changes or additions.

All orders to be shipped out of the country (outside the United States) must be placed through our secure
ordering on our webstore so that the credit card, billing and shipping information can be properly verified
before processing the order. This may take up to 10 business days. We will then email you the shipping
costs and to get your approval before shipping your order.

Wholesale Orders - Please contact us via email if you are interested in selling TCharm® on your website
or in your retail store. Provide your company name, owner's name and address and how we can reach you.
Minimum order: $200.00. Quantity discount pricing available.

Shipping to Alternative Address

In an effort to prevent fraudulent orders, we require all first time orders to ship to the credit card billing
address. Due to the nature of online transactions, it is not possible for us to perform face-to-face
verification of the information provided. We allow any subsequent order to ship to a different address. If
you need your first time order shipped to an alternate address, please contact your credit card company
and have your shipping address added as an authorized 'Ship To' address for our verification purposes.

International Shipping

Any orders to be shipped outside of the Continental United States or Canada, must email us before placing
an order for shipping costs and requirements.

Product Variation/Substitution

TCharm - DeLyn Enterprises reserves the right to substitute material based on the availability of findings,
gem stones and crystals. We will maintain the same make up and value of the item ordered which will closely
resemble that product. If for any reason you are not satisfied with the substituted item, please return the
product in its original packaging for a full refund (less shipping and handling).

California Residents

California residents please add 8.25% state sales tax to fax and mail orders before adding shipping charges.
Orders placed on our web site will have the sales tax added when invoiced.

California Prop 65 Warning

At DeLyn Enterprises we recognize the importance of protecting the health and environment of our
customers. However, some of the base metal findings, chains, and charms sold by our company may contain
small amounts of lead, a chemical known to the State of California to cause cancer, birth defects, and other
reproductive harm if ingested. We recommend that you wash your hands after handling, and keep all items
away from small children and infants.

Secure Shopping

You can shop online at www.tcharmjewelry.com with confidence. We have partnered with PayPal, a leading
payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our
customers.