How to Order There are 3 ways to order: 1. Use our secure online shopping cart (see "Secure Shopping" below) 2. Fax orders to (805) 226-8657 (printable order form) 3. Mail orders to: DeLyn Enterprises, LLC P.O. Box 217 Paso Robles, CA 93447 Terms of Sale Visa, MasterCard, Discover and American Express are accepted. We also accept debit or check cards with a Visa or Master Card logo. (Please note: For first time orders, your credit card billing address must be the same as the 'Ship To' address) Pre-pay with a bank money order or personal check. Please call for shipping costs, or estimate about 10% for orders over 2 lbs. A refund will be issued for any over estimations made on shipping. Please allow 10 business days for money orders or personal checks to clear before we ship your order. We do not ship C.O.D. Once your order has been submitted, we cannot make changes or additions. All orders to be shipped out of the country (outside the United States) must be placed through our secure ordering on our webstore so that the credit card, billing and shipping information can be properly verified before processing the order. This may take up to 10 business days. We will then email you the shipping costs and to get your approval before shipping your order. Wholesale Orders - Please contact us via email if you are interested in selling TCharm® on your website or in your retail store. Provide your company name, owner's name and address and how we can reach you. Minimum order: $200.00. Quantity discount pricing available. Shipping to Alternative Address In an effort to prevent fraudulent orders, we require all first time orders to ship to the credit card billing address. Due to the nature of online transactions, it is not possible for us to perform face-to-face verification of the information provided. We allow any subsequent order to ship to a different address. If you need your first time order shipped to an alternate address, please contact your credit card company and have your shipping address added as an authorized 'Ship To' address for our verification purposes. Product Variation/Substitution DeLyn Enterprises, LLC reserves the right to substitute material based on the availability of findings, gem stones and crystals. We will maintain the same make up and value of the item ordered which will closely resemble that product. If for any reason you are not satisfied with the substituted item, please return the product in its original packaging for a full refund (less shipping and handling). California Residents California residents please add 7.25% state sales tax to fax and mail orders before adding shipping charges. Orders placed on our web site will have the sales tax added when invoiced. California Prop 65 Warning At DeLyn Enterprises, LLC we recognize the importance of protecting the health and environment of our customers. However, some of the base metal findings, chains, and charms sold by our company may contain small amounts of lead, a chemical known to the State of California to cause cancer, birth defects, and other reproductive harm if ingested. We recommend that you wash your hands after handling, and keep all items away from small children and infants. Secure Shopping You can shop online at www.tcharmjewelry.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see Online Payment Diagram). The company adheres to strict industry standards for payment processing, including:
For additional information regarding the privacy of your sensitive card holder data, please read the Authorize.Net Privacy Policy. www.tcharmjewelry.com is registered with the Authorize.Net Verified Merchant Seal program. |

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